Effective Date: 2012.05.20
Last Updated: 2025.08.19

Rockmax Media (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our clients, partners, and users. This Privacy Policy explains how we collect, use, store, and share information when you engage with our services, including but not limited to advertising, digital marketing, media production, and other business activities that may arise.

1. Information We Collect

We may collect the following types of information:

• • Personal Information: Name, email address, phone number, company details, billing information, and any details you voluntarily provide when contacting us or using our services.

  • Usage Data: Information about how you interact with our website, advertisements, and content (e.g., IP address, browser type, device information, pages visited).

  • Marketing & Advertising Data: Preferences, interests, campaign performance data, and engagement metrics from advertising platforms.

  • Client & Partner Data: Business information necessary for providing contracted services, including media assets and project details.

2. How We Use Information

We use collected data for:

• • Delivering, improving, and personalizing our services.

  • Creating, managing, and optimizing advertising campaigns.

  • Communicating with you about services, promotions, and updates.

  • Analyzing performance, trends, and user engagement.

  • Meeting contractual and legal obligations.

  • Any other lawful business purpose that may arise.

3. Advertising & Cookies

• • We use cookies, pixels, and similar technologies to track engagement, measure performance, and deliver relevant advertising.

  • Third-party platforms (such as Google, Meta, LinkedIn, or other ad networks) may collect data on our behalf for targeted advertising.

  • You can manage or disable cookies through your browser settings.

4. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

• • With trusted service providers, vendors, and partners who help us deliver services.

  • With advertising platforms to execute campaigns.

  • When required by law, regulation, or government request.

  • In connection with a business transaction such as a merger, acquisition, or restructuring.

5. Data Security

We implement industry-standard security measures to protect your data. While we strive to safeguard information, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• • Access, update, or delete your personal data.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing activities.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

8. International Data Transfers

If you are accessing our services from outside Kenya, note that your information may be transferred to and processed in other jurisdictions where data protection laws may differ.

9. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on our website with the “Last Updated” date.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us info@rockmaxmedia.co.ke or refer to our Contact page for more options